If you encounter the "No Device Connected" prompt on your Carbucks App and are confident that your device is powered up correctly, we recommend following the troubleshooting steps below to re-establish the connection:
1. Ensure that your phone's Bluetooth is enabled and place your phone in close proximity to the Carbucks device.
2. Verify that there are no other phones with the Carbucks app installed nearby, as this can interfere with the connection.
3. Double-check the correct power-up of the device, specifically the Vehicle Health Monitor. Ensure it is securely plugged in.
If you've gone through the above steps and the issue persists, please try the following:
1. Remove the device from the Carbucks App and then add it again.
2. Toggle your phone's Bluetooth off and on, and attempt to add the device once more.
3. Toggle your phone's airplane mode off and on, and try adding the device again.
If you have mistakenly paired the device via your phone's Bluetooth list, please disregard or remove the paired device through your phone's Bluetooth settings first. Afterward, proceed with the troubleshooting steps mentioned above.